🎨 Product Information
What types of paint do you offer?
We specialise in premium paint solutions including chalkboard paint, Cuprinol, damp & anti-mould paint, decking paint, door paint, Dulux, emulsion paint, exterior paint, Farrow & Ball, fence paint, floor paint, furniture paint, Hammerite, interior paint, and interior woodcare products.
Are your paints suitable for both interior and exterior use?
Yes! We offer comprehensive ranges for both interior and exterior projects. Our exterior paints are specifically formulated to withstand weather conditions, while our interior paints provide beautiful finishes for indoor spaces.
Do you carry decorating tools and supplies?
Absolutely! We offer a full range of decorating tools and supplies including dust sheets, fillers, glues, and adhesives to complete your painting project from start to finish.
🚚 Delivery & Shipping
How long does delivery take?
Orders are processed within 1-2 business days. Standard shipping takes 10-15 days after dispatch via DHL or FedEx. Free shipping (on orders over £50) takes 15-25 days after dispatch via EMS.
What are your shipping costs?
Standard shipping is £12.95. We offer FREE shipping on all orders over £50. Both options use premium carriers to ensure your paint products arrive safely.
Do you deliver internationally?
Yes, we deliver worldwide! However, we’re unable to deliver to certain remote locations and some Asian countries due to shipping restrictions. International delivery times may vary slightly depending on location and customs processing.
How will I know when my order ships?
You’ll receive an order confirmation email immediately after ordering, followed by a shipping confirmation with tracking information once your order dispatches from our Manchester warehouse.
💳 Payments & Orders
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure and convenient payment processing.
Can I modify or cancel my order after placing it?
Please contact us immediately at [email protected] if you need to modify or cancel your order. We process orders quickly, so we can only accommodate changes if we receive your request before your order enters the dispatch process.
↩️ Returns & Exchanges
What is your returns policy?
We want you to be completely satisfied with your purchase. You have 15 days from the date of receipt to initiate a return. Please contact our customer service team at [email protected] to arrange your return.
What if my products arrive damaged?
We carefully package each product to prevent damage during transit. However, if your items arrive damaged, please contact us immediately at [email protected] with photos of the damage and your order number, and we’ll resolve the issue promptly.
🏪 About Our Shop
Where is Rust-Oleum Shop located?
We’re based in Manchester, UK at 54 Back Turner St, Manchester, GB M8X 6ZA. All orders are processed and dispatched from our Manchester warehouse.
Who is your typical customer?
We serve both DIY enthusiasts and professional decorators worldwide who appreciate premium paint solutions. Our customers value quality products for home improvement projects, from furniture restoration to complete room makeovers and exterior treatments.
Still have questions? Our Manchester-based customer service team is here to help! Contact us at [email protected] and we’ll be happy to assist you with any queries about our products, delivery, or your order.
At Rust-Oleum Shop, we’re committed to making your DIY journey as smooth as possible. Happy painting!
